How can we help?
Please read the following Q&A and try to find the answer to your question. If you cannot find the appropriate answer to your question, send us the question and we will do our best to answer it as soon as possible.
About Us
Who are we? How long have we been around? How many employees do we have?
IGOLD is one of the few Israeli companies to import all types of precious metals. We were founded in Jerusalem in 2012. We have operated from Eilat since 2015.
The company has four employees: Josh Feldman, Aryeh Bar-Eitan, Hanna Bar-Eitan, Nechama Shurin and Hava Sypesh.
What makes IGOLD unique?
IGOLD is the only company in Israel selling Gold and Silver for investment VAT-free.
We are the only company in Israel operating from Eilat. The free-trade zone in Eilat allows our customers to invest in gold and silver with no obligation to pay VAT.
IGOLD is one of only a few companies in Israel holding signed sales contracts of gold with international suppliers.
About Investing in Gold in Israel
Why should I invest in physical gold?
There are three good reasons to invest in gold: 1) Gold is a limited resource. For thousands of years, it was used as a treasure that kept its value. The value of gold rises steadily, making it a safe and stable investment. 2) Gold provides insurance against inflation and high volatility in the financial markets in times of economic uncertainty. 3) In the last year, investors in virtual currencies suffered a severe blow. Meanwhile, the demand for gold surged. This is because gold is considered a safe and stable investment.
Who is the trustee of my gold in Israel?
IGOLD company acts as trustee for its customers. We make the deposit in your name in our safe room in Eilat. Customers retain full ownership of their gold.
What is the definition of "investor in precious metals in Israel"?
An “investor in precious metals in Israel” is a person who purchases gold and silver for investment purposes to secure his/her capital. This investor is not a business or a “limited company”.
What is the definition of "precious metals for investment"?
Gold and silver for investment are precious metals that are stored for at least three months in a secure safe. Precious metals for investment must take one of two forms: 1. Gold and silver coins issued by a central bank. 2. Gold bars and gold coins that are at a purity level of 99.9%, or gold bars and gold coins that are at a purity level of XXX.
Is there an obligation to report ownership of precious metals in Israel?
No regulation or law requires customers to inform the Israeli authorities of their purchase. This is the same as in the US.
I purchased gold abroad. Can I transfer the gold to Israel through IGOLD VAT-free?
No. Taxation laws in Israel do not allow gold purchased abroad to be transferred VAT free. You must sell your holdings abroad and buy new precious metals through us. This new purchase will be VAT free.
About the Purchasing Process
Could the order be changed?
Unfortunately, it is not possible to change the order once it has been placed. We have to make special imports from suppliers abroad and once the price is locked, the order cannot be changed. However, you can ask to sell the products when the order arrives.
Are the prices listed on the website final?
The prices shown on the website are not final and may change according to the gold price on the commodity exchange and the dollar rate. Please contact us to receive an accurate quote or to schedule an introductory meeting.
What is the minimum investment?
A minimum order at IGOLD starts at about NIS 34,000 for 0.12 kg., which equals the weight of 4 ounces of gold.
Methods of payment
We accept only bank transfers. But this can be from a bank account in Israel or from a foreign account. You can pay in cash or on credit for transactions lower than NIS 6000.
About Confidence and Reliability
Where does the gold come from? How can I be sure that the gold you sell me is pure, and that the quality and purity level of the precious metals are high?
All our products are imported from the largest and most reliable gold suppliers in the world and come in original, sealed packaging. Most of our products are purchased from government companies or from Swiss gold producers with over 100 years’ experience and reputation. All customers who come to our safe room to pick up their orders are invited to have their precious metal checked by our advanced technology.
How do you guarantee that no damage will be caused to the precious metals?
All our import shipments are insured for 100% of the metal’s value.
Customers’ purchases are insured by Lloyds in the event of something unexpected happening en route to the safe room. The gold is also insured on arrival in the secure room.
Why should you trust us? Why should you believe in us?
We have been operating in the field of precious metals since 2012. We have thousands of customers who bought gold and silver through us for more than NIS 100 million. We work with a leading law firm whose attorneys have written the engagement contract. Each customer will receive a promissory note signed by our lawyers. We are one of the few companies insured by the international insurance company LLOYD’S having met their strict requirements. We passed their background checks and have also been approved by financial institutions we worked with for over a decade. Additionally, we have the right technology to test precious metals for purity, and our customers are free to watch this process. The results of these tests are freely available. For more than a decade we have led the field of investing in precious metals in Israel, and we plan not only to continue, but to expand Internationally.
What is my risk if IGOLD goes bankrupt?
If IGOLD goes bankrupt, our customers will remain safe and unaffected. From the day of purchase, your gold is stored in your name, not as IGOLD stock.
We are here for you!
Always available for you for any questions or concerns, we are happy to help and guide you.
