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Data Protection and Privacy Policy

Data Protection and Privacy Policy

Last Updated April 16, 2026

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Privacy at a Glance

We believe in clear and transparent privacy practices. This summary provides a brief overview of the key points of our Privacy Policy, including what Personal Data we collect, how we use it, when we share it, how long we keep it, and the rights that may be available to you under applicable law. For full details, please read the complete Privacy Policy below.

Topic

At a Glance

Who we are

Gold Ltd. (“IGOLD”, “we”, “us”, or “our”) processes Personal Data in connection with the operation of our Website and related communication channels.

What we collect

Depending on how you interact with the Website, we may collect contact details, communications content, meeting scheduling details, webinar or event registration information, technical usage data, cookie identifiers, and other information you choose to provide.

How we collect it

We may collect Personal Data when you contact us through forms, email, telephone, WhatsApp, quote request forms, or meeting request forms; when you schedule a meeting through a scheduling tool; when you register for an event; if and when offered, when you subscribe to newsletters or use chat/chatbot tools; and when you browse the Website through cookies and similar technologies.

Why we use it

We use Personal Data to respond to inquiries, arrange meetings, provide requested information or quotes, manage events, operate and secure the Website, improve Website performance, comply with legal obligations, prevent fraud or misuse, and, where permitted, send marketing communications or support advertising and analytics activities.

Legal bases (where applicable)

Where GDPR / UK GDPR applies, we rely on lawful bases such as performance of a contract or steps at your request before entering a contract, our legitimate interests, legal obligations, and consent where required.

Cookies and tracking tools

We use essential cookies to operate and secure the Website. Subject to applicable law, we may also use analytics, functional, and advertising cookies. Where required, non-essential cookies are used only after you provide consent, and you may manage your preferences at any time.

Sharing of information

We may share Personal Data with service providers and contractors who help us operate the Website, manage communications, schedule meetings, host events, provide infrastructure, analytics, security, or other business support services. We may also disclose information where required by law, to protect rights and security, or in connection with a corporate transaction.

International data transfers

Personal Data may be processed in Israel and in other jurisdictions where we or our service providers operate. Where required by applicable law, we implement appropriate safeguards for international transfers, such as adequacy decisions or approved contractual transfer mechanisms.

How long we keep it

We retain Personal Data only for as long as reasonably necessary for the purposes described in the Privacy Policy, including to respond to requests, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights. We then delete or irreversibly anonymize it, unless retention is required or permitted by law.

Your rights

Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of certain Personal Data, to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with a competent authority. California residents may also have specific rights under the CCPA/CPRA, including rights to know, delete, correct, opt out of sale or sharing, and limit certain uses of Sensitive Personal Information where applicable.

Children

The Website is not directed to children, and we do not knowingly collect Personal Data from children in a manner not permitted by applicable law.

Marketing

If and when we offer newsletter or mailing list registration, we may send you promotional communications if you choose to subscribe or where otherwise permitted by law. You may opt out at any time.

Sale / sharing under California law

We do not sell Personal Information for monetary consideration. However, depending on how cookies and similar technologies are configured, certain disclosures to analytics or advertising partners may be considered “sharing” for cross-context behavioral advertising under California law, subject to your choices and applicable law.

How to contact us

If you have questions or wish to exercise any applicable privacy rights, you may contact us using the privacy contact details listed in the full Privacy Policy.

 

FULL PRIVACY POLICY LANGUAGE:

Preamble

iGold Ltd. (hereinafter: “IGOLD” or “Our” or “We” or “Us”), are committed to protect your Personal Data. This Data Protection Policy explains how IGOLD collects, processes and stores, and otherwise processes Personal Data collected from or about you through our website and related online contact channels  (hereinafter: "Website") for our clients which are residents of jurisdiction outside of the state of Israel. If you are an Israeli resident, please refer to our Israeli privacy policy.

As used in this policy, “Personal Data” and, where applicable under U.S. law, “Personal Information" means information that refers to, is related to, or is associated with an identified or which may reasonable be used to identify an identifiable individual or could reasonably be linked, directly or indirectly, with an identified or identifiable individual, as further defined by applicable law. This may include, for example, a name, telephone number, email address, IP address, approximate location data, or information you submit through forms or other interactions with the Website.

Applicability. This Policy is intended to provide transparency regarding our processing of Personal Data in connection with the Website. Certain rights and disclosures described in this Policy apply only where required by the laws applicable to the relevant individual and the relevant processing activity, including the GDPR, UK GDPR, and the CCPA, where applicable.

We may revise this Privacy and Data Protection Policy (hereinafter: "Policy") from time to time. Changes will become effective upon publication updated Policy on the Website, unless a different effective date is stated. Where required by applicable law, we will provide additional notice and/or obtain your consent before such changes take effect.

For any questions regarding the collection, processing or use of Personal Data relating to you and exercising your data subject rights (all as explained below) please contact, us at: privacy_enquiry@igold.co.il.

  1. General Principles of Our Data Protection

    • 1. IGOLD is committed to ensuring that your Personal Data and the privacy of your data is protected according to the appropriate industry standards and practices in relation to the data we collect, and all in correspondence to IGOLD's relevant legal obligations.
    • 2. This policy explains your rights regarding the Personal Data IGOLD collects, processes and uses through the IGOLD Website, as well as IGOLD’s use of safeguards to protect these rights.
    • 3. This Policy also applies to IGOLD’s use of cookies and similar technologies, as described in the “Cookies and Tracking Technologies” section below. We use essential cookies to operate the Website and, subject to applicable law and your choices, may also use analytics, functional, and advertising cookies to understand Website use, remember preferences, and improve the Website and our marketing activities.
    • 4. We collect and process your Personal Data in good faith, in a proportionate manner according to the declared purpose, and with the appropriate technical and organizational measures in line with the acceptable industry standard measures, while considering the risks represented by our collection and processing and the nature of the Personal Data and data protected by us.
    • 5. Where Personal Data is processed on our behalf by third-party service providers, we require such providers to process Personal Data under appropriate contractual safeguards, to implement appropriate technical and organizational security measures, and to use the Personal Data only for the purposes for which they were engaged and as otherwise permitted by applicable law.
  1. Your Rights to Limit our Collection and Processing

Depending on your jurisdiction, you may have certain rights in relation to the Personal Data that we hold about you. These rights may include the rights described below, subject to applicable legal requirements, limitations, and exceptions.

  • 1. Consent –

Where we collect Personal Data from you based on your consent, we will only process your Personal Data if you have provided your informed consent to such processing, unless We have alternative lawful grounds for processing or overriding legal obligations to further process Personal Data relating to you.

We will only use the data for the purposes stated in the consent procedure and within the scope outlined below in line with our “purpose limitation” obligations under applicable law.

  • 2. Withdrawal of consent

Where processing is based on your consent, you may withdraw that consent at any time by contacting us at: privacy_enquiry@igold.co.il, or, where relevant, by using the consent management tools made available on the Website. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal. We may continue to process your Personal Data where another lawful basis applies.

  • 3. Personal Data of children and minors.

The Website is not directed to children, and we do not knowingly collect Personal Data from children under the age at which consent is required under applicable law, including 16 where required by law, unless such collection is supported by a valid legal basis, such as parental or guardian consent where applicable.

If we become aware that we have collected Personal Data from a child in a manner not permitted by applicable law, we will take reasonable steps to delete such Personal Data without undue delay, unless we are required to retain it by law.

If the request for erasure of data relates to the Personal Data of a child or minor, please attach to the request adequate proof of your status as parent or guardian of the child or minor.

  • 4. Access and Data Portability.

    • 4.1. Subject to applicable law, you may request confirmation as to whether we process Personal Data relating to you and, where applicable, request access to such Personal Data by contacting us at: privacy_enquiry@igold.co.il.
    • 4.2. Where applicable, you may also request a copy of certain Personal Data you have provided to us in a structured, commonly used, and machine-readable format and, where technically feasible, request that we transmit such data to another controller.
  • 5. Right of Rectification

You may request that we correct inaccurate, incomplete, outdated, or misleading Personal Data that IGOLD holds about you, subject to applicable law.

Upon your request, IGOLD will accommodate your request and delete (or alternatively equivalently irreversibly anonymize) or correct your Personal Data or remove from part or all of our records, as per your request, as soon as reasonably possible and when technically feasible, and unless there is an overriding legal interest or other authorized basis for the continuation of the processing of your Personal Data, which we shall notify you in response to your request.

  • 6. The Right to Erasure / Deletion (“To be Forgotten”)

Subject to applicable law, you may request that we delete Personal Data relating to you. We will assess and respond to such request in accordance with applicable law and may retain certain information where required or permitted by law, including for legal compliance, recordkeeping, fraud prevention, security, dispute resolution, or the establishment, exercise, or defense of legal claims.

Please note that if you request deletion of Personal Data that is necessary for us to respond to your request or provide a service you asked us to provide, we may no longer be able to continue providing that service, in whole or in part.

  • 7. Automated decision-making.

IGOLD does not currently make decisions about you based solely on automated processing, including profiling, where such decisions produce legal or similarly significant effects on you. If this changes, we will update this Policy and, where required by applicable law, provide you with any required notice and rights.

  • 8. Restriction of Processing and Right to Object

Where provided by applicable law, you may request that we restrict the processing of your Personal Data in certain circumstances. You may also object, on grounds relating to your particular situation, to processing based on our legitimate interests, and you may object at any time to the processing of your Personal Data for direct marketing purposes.

  • 9. Important Notes on Data Subject Rights:

    • 9.1. IGOLD is committed to responding to privacy rights requests within the time periods required by applicable law and to communicating clearly regarding the outcome of such requests.
    • 9.2. Any data subject right you wish to uphold by Us may not be fulfilled if you do not provide Us with relevant and/or sufficient information required for us to identify you as the data subject of said Personal Data, and we shall inform you accordingly in such an event.
    • 9.3. Where applicable, you may also have the right to seek a judicial remedy or other remedies provided under applicable law, as follows:

      • 9.3.1. For European Economic Area countries – file a complaint to the Data Protection Supervisory Authority in your jurisdiction of residence about the alleged data protection breach;
      • 9.3.2. For all Jurisdictions – file a lawsuit as per the Governing Law and Dispute Settlement provisions set out herein.
    • 9.4. If you desire to exercise your data subject rights as set out herein, contact us, at: privacy_enquiry@igold.co.il and we may take reasonable steps to verify your identity and authority before responding, and we will process your request in accordance with applicable law.
  1. Personal Data We Collect:

    • 1. The categories of Personal Data we may collect depend on how you interact with the Website and the features and services made available through it from time to time. Such data may include contact details, communications content, meeting scheduling details, webinar or event registration details, technical usage information, cookie identifiers, and other information you choose to provide to us.
    • 2. It is hereby clarified and understood that Where we need certain Personal Data in order to respond to your inquiry, schedule a meeting, provide a requested service, or comply with legal obligations, failure to provide such data may prevent us from handling your request or providing the relevant service.
  1. Collection of Personal Data Occurs when You:

    • 1. Contact us via the contact details presented on the Website, including through the “Contact Us” form, quote request forms, meeting request forms, email, telephone, WhatsApp, or similar communication channels made available by us from time to time.
    • 2. Schedule a meeting through an external scheduling tool made available through the Website, such as Calendly or any replacement scheduling provider used by us from time to time.
    • 3. Register for a webinar, seminar, event, or similar activity offered through the Website.
    • 4. If and to the extent such feature is made available on the Website from time to time, subscribe to a newsletter, mailing list, or other marketing communications.
    • 5. If and to the extent such feature is made available on the Website from time to time, interact with a chat or chatbot interface made available through the Website.
    • 6. Browse the Website, including where cookies and similar technologies are used in accordance with your preferences, consent choices, and applicable law.

Processing Activity

Categories of Personal Data

Purpose of Processing

Lawful Basis (Art. 6 GDPR) (Where Applicable)

Contacting us via a contact form, quote request form, email, phone, WhatsApp, or similar channel

Name, email address, phone number, company details (if provided), country, message content, and any information you choose to provide

To respond to your inquiry, provide requested information, prepare a quote, or take steps at your request prior to a potential contract

Performance of a contract or steps at your request prior to entering into a contract; alternatively, our legitimate interests in managing inquiries and communications

Scheduling a meeting

Name, email address, phone number, company details (if provided), preferred date/time, and related meeting information

To arrange and manage a meeting requested by you

Performance of a contract or steps at your request prior to entering into a contract; alternatively, our legitimate interests in managing business communications

Registering for a webinar, seminar, or event

Name, email address, phone number, company details (if provided), attendance details, and any related communications

To manage registration and participation in the event and send related communications

Performance of a contract or steps at your request prior to entering into a contract; alternatively, our legitimate interests in managing business events

Newsletter or marketing subscription, if offered

Name and email address, and any communication preferences

To send newsletters, updates, promotional communications, and measure engagement

Consent

Chat or chatbot interactions, if offered

Contact details you provide, message content, and technical/session information associated with the interaction

To receive, triage, route, and respond to requests; where applicable, to operate the chat function

Performance of a contract or steps at your request prior to entering into a contract; alternatively, our legitimate interests in handling inquiries; where non-essential tracking technologies are used in connection with the chat function, consent

Use of essential cookies and similar technologies

IP address, browser and device data, session identifiers, language or region preferences, security logs

To operate, secure, and maintain the Website

Our legitimate interests in operating and securing the Website, or as otherwise permitted under applicable law

Using analytics cookies

Cookie identifiers, IP address, browser/device data, Website usage data, interactions with Website pages or features

To measure marketing effectiveness and, where relevant, display or facilitate tailored advertising

Consent, where required by law

Consent, where required by law

Any categories reasonably necessary in the circumstances

To comply with applicable laws, protect rights and security, prevent fraud or misuse, and establish, exercise, or defend legal claims

Legal obligation; our legitimate interests

  1. What is the Personal Data We collect and when do we collect it:

    • 1. We may collect Personal Data when you contact us through contact forms, quote request forms, meeting request forms, email, telephone, WhatsApp, or similar channels made available through the Website from time to time.
    • 2. We may collect Personal Data when you schedule a meeting through a third-party scheduling tool made available through the Website, such as Calendly or any replacement provider used by us from time to time.
    • 3. We may collect Personal Data when you register for an online or physical webinar, seminar, or similar event.
    • 4. If and to the extent a newsletter, mailing list, or similar marketing registration option is made available through the Website from time to time, we may collect your contact details and relevant preferences when you subscribe.
    • 5. If and to the extent a chat or chatbot feature is made available on the Website from time to time, we may collect the information you choose to provide through that feature, together with technical/session information necessary to operate it. Where applicable, a clear notice will be presented before or at the time of use if the feature is automated or AI-assisted.
    • 6. When you browse the Website, we may collect technical, statistical, and usage information through cookies and similar technologies, subject to applicable law and your consent preferences where required.
  2. Why IGOLD Uses your Personal Data:

IGOLD uses data and Personal Data for the following reasons:

  • 1. to receive, process, and respond to your inquiries, quote requests, distributor-related inquiries, meeting requests, and other communications sent to us through the Website or related contact channels;
  • 2. subject to applicable law and, where required, your consent, to perform analytics and measure Website performance, traffic, engagement, integrity, and stability, and to improve the Website and related services;
  • 3. if and to the extent we offer such functionality and you choose to subscribe, to send you newsletters, marketing messages, updates, and other promotional communications, subject to applicable law and your consent where required;
  • 4. subject to applicable law and, where required, your consent, to measure marketing effectiveness and, where relevant, display or facilitate tailored advertising;
  • 5. to engage third-party service providers, processors, and other vendors that assist us in operating the Website, handling communications, managing events, maintaining infrastructure, conducting analytics, providing security, and supporting our routine business operations;
  • 6. to ensure the integrity, security, and proper operation of the Website, to prevent fraud, abuse, unauthorized access, or other misuse, and to enforce our Terms of Use and this Policy;
  1. How We Protect Information:

    • 1. We implement generally accepted industry standards to maintain the safety of your Personal Data against loss, alteration, theft or access by unauthorized third parties when you enter, submit, or access your Personal Data and once we receive it (e.g. access controls, firewall and malware detection and blocking, etc.). However, no method of transmission over the Internet, or method of electronic storage is flawless or entirely secure.
    • 2. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur.
    • 3. We use appropriate technical and organizational measures designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

WHILE WE TAKE REASONABLE MEASURES DESIGNED TO PROTECT PERSONAL DATA, NO METHOD OF TRANSMISSION OVER THE INTERNET OR METHOD OF ELECTRONIC STORAGE IS COMPLETELY SECURE, AND WE CANNOT GUARANTEE ABSOLUTE SECURITY. NOTHING IN THIS POLICY LIMITS ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW.

  1. Third Party Sites: 

    • 1. Our website may contain links to third party websites and/or social media platforms. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. Third-party websites, applications, and services are governed by their own terms and privacy policies. We encourage you to review those policies before providing Personal Data to such third parties.
    • 2. IGOLD is not responsible for content available by means of such third party sites. IGOLD does not endorse any information or products offered by third parties and we urge our users to exercise caution in using third-party services.
  1. Cookies and Tracking Tools Usage by IGold

Note: For users located in jurisdictions that require prior consent for non-essential cookies and similar technologies, such technologies will be activated only after consent has been obtained, except where their use is strictly necessary for the operation or security of the Website.

  • 1. What's a cookie?

A cookie is a small file sent from a website or web-based interface, which is then stored by your web browser. When you return to the website or web-based interface, the information in the cookie can be used to recognize your last session. Cookies cannot install malicious software such as viruses on your device, and they do not store any of your personal data or account information.

  • 2. Why do we use cookies?

We use cookies and similar technologies to operate and secure the Website, remember user preferences, understand how the Website is used, improve the Website, and, where applicable and permitted by law, support analytics and advertising activities.

  • 3. Where do cookies come from?

Cookies originate from two types of sources: first party and third party. The classification whether a cookie is 'first' or 'third' party refers to the internet domain that is placing the cookie.

  • First-party cookies are those set by a website that is being visited by the user at the time.
  • Third-party cookies are cookies that are set by a domain other than that of the site being visited by the user. If a user visits a website and another entity sets a cookie through that site this would be a third party cookie.
  • 4. Option to Opt-out:

When you first visit the Website, you will be presented, where required by applicable law, with a cookie banner or similar consent interface allowing you to accept, reject, or manage non-essential cookies. Essential cookies that are strictly necessary for the operation and security of the Website may be used without consent where permitted by applicable law.

You can also control the use of cookies at the individual browser level, and instructions for managing cookie usage can be found for the following browsers, at:

Be advised that if you elect to remove/block our cookies, you may still use the website or interface, but your ability to use some features or areas therein may be impaired, limited or unavailable and Please note that blocking certain cookies may affect the availability or functionality of some Website features.

  • 5. Do Not Track/Privacy Mode

Do not track” or “privacy mode” is a function that allows website users to opt out of being tracked by websites for any purpose including the use of analytics services, advertising networks and social platforms.

Do not track options are available in a few browsers including:

Because “Do Not Track” browser settings are not yet subject to a uniform industry standard, the Website may not respond to all such signals. However, where required by applicable law, we will recognize valid opt-out preference signals, such as Global Privacy Control (“GPC”), as described in the California section below. This is in addition to you opting-out of the aggregation and analysis of data for the website and booking interface's statistics.

Please note that some privacy choices may affect certain Website features.

  • 6. Where do cookies come from?

Cookies originate from two types of sources: first party and third party. The classification whether a cookie is 'first' or 'third' party refers to the internet domain that is placing the cookie.

  • First-party cookies are those set by a website that is being visited by the user at the time.
  • Third-party cookies are cookies that are set by a domain other than that of the site being visited by the user. If a user visits a website and another entity sets a cookie through that site this would be a third-party cookie.

    • 7. The cookies and similar technologies used on the Website may be classified into the following categories:
  • Essential cookies are fundamental for a website to function properly. They enable core functionalities such as security, session management, and accessibility. The website cannot function properly without these cookies.
  • Analytics cookies collect anonymous data on how users interact with a website. They track metrics such as page visits, time spent on pages, bounce rates, and loading speeds to help website owners improve functionality and user experience
  • Marketing cookies Marketing cookies are web cookies designed to track user behavior for advertising purposes. They collect data on interactions, preferences, and habits to enable targeted digital marketing, such as personalized ads and retargeting
  • Functional cookies enhance user experience by remembering preferences such as language settings or customized layouts. While essential cookies are strictly necessary, functional cookies improve usability but are not always required for basic website operation.

    • 8. Can I withdraw consent for the use of cookies or tracking tools?

If you wish to withdraw consent for non-essential cookies, you may do so at any time through the cookie settings interface made available on the Website, where available, and/or by using your browser settings. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

  • 9. Additional information on cookies in general:

A number of websites provide detailed information on cookies, including AboutCookies.org and AllAboutCookies.org.

 

  • 10. The third-party cookies and tracking tools that may be deployed on our Website, depending on the features enabled from time to time, may include the following:

The list below is provided for transparency purposes and may change from time to time as Website features, vendors, or integrations change. Where required by law, non-essential cookies will only be used subject to your consent.

Cookie name

Provider

Function

Retention period

TawkConnectionTime

tawk.to

Manages/synchronizes the visitor’s connection across tabs for the chat widget.

Only if and when the chat/chatbot functionality is enabled on the Website.

Session (cleared when the browser session ends).

twk_uuid_5b87c7b6afc2c34e96e80d8a

tawk.to

Recognizes a returning visitor for the chat widget (unique visitor ID tied to the widget/property).  

Only if and when the chat/chatbot functionality is enabled on the Website.

6 months.

wcml_client_currency

WPML “Multilingual & Multicurrency for WooCommerce” (WCML)

Stores the visitor’s selected currency so prices stay consistent across pages (esp. with caching).

2 days.

wcml_client_currency_language

WPML “Multilingual & Multicurrency for WooCommerce” (WCML)

Stores the currency associated with the visitor’s language (when languages map to different currencies).

2 days

wp-wpml_current_language

WPML (WordPress multilingual plugin)

Stores the current language selection.)

1 day

_ga

Google Analytics

Distinguishes users for analytics reporting.

2 years

_ga_TB4ZDT7NRS

Google Analytics 4

Persists user state for GA4

2 years

sbjs_current

Sourcebuster JS

Stores browser/source details for the current attribution state.

6 months

sbjs_current_add

Sourcebuster JS

Stores additional current-visit attribution data (commonly used to count/track pageviews).

6 months

sbjs_first

Sourcebuster JS

Stores first-visit attribution / interaction tracking.

6 months

sbjs_first_add

Sourcebuster JS

Stores additional first-visit attribution data (commonly used to count/track pageviews).

6 months

sbjs_migrations

Sourcebuster JS

Stores “usage history” / migration state for Sourcebuster cookie schema.

6 months

sbjs_session

Sourcebuster JS

Stores session-level attribution / pageview counting.)

30 minutes

sbjs_udata

Sourcebuster JS

Stores user data used for attribution/session identification (e.g., a unique session/user marker).

Default 6 months (configurable).

  1. Data retention and deletion

    • 1. IGOLD retains Personal Data only for as long as reasonably necessary for the purposes described in this Policy, including to respond to your request, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and interests, after which it is deleted or irreversibly anonymized unless retention is required or permitted by applicable law (and in such cases only to the extent required) or we have overriding legal grounds to continue the processing as will be notified to you should you address up to exercise an applicable data subject right for deletion of Personal data.
    • 2. However, we shall continue to retain your personal data beyond such periods, solely to the extent and only as long as necessary to provide you with the IGOLD Service and for legitimate and essential business interests, such as maintaining the performance of the IGOLD Services, while retaining minimal details required to be able to retain our legal rights in case of disputes during the statute of limitations periods, and always when required for complying with our legal obligations, and resolving disputes, such as the following circumstances:

      • 2.1. If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
      • 2.2. Where we are required to retain the personal data for our legal, tax, audit, and accounting obligations and/or regulatory requirements, we will retain the necessary personal data for the period required by applicable law; and/or,
      • 2.3. Where necessary for our legitimate business interests relating to the website’s operation and security such as fraud prevention or to maintain the security of our users.
      • 2.4. Where necessary to cooperate with a criminal investigation by law enforcement agencies and/or any regulatory authority's inquiry and/or audit, in each such case solely subject to extent request and as per the applicable law.
    • 3. Retention periods vary depending on the type of Personal Data and the purpose of processing. For example, inquiry and meeting-related data may be retained for the period necessary to handle the request and for a reasonable follow-up and legal defense period; cookie-related data may be retained for the duration specified in our cookie disclosures or until consent is withdrawn, subject to technical limitations; and marketing data may be retained until you unsubscribe or withdraw consent, unless a longer retention period is required by law.
    • 4. Where such a request has been withdrawn or sufficiently fulfilled and no longer relevant we shall delete such as part of our commitment to data minimization.
    • 5. Note: We will also actively delete your Personal Data upon your expressed request to fulfill your data subject right, provided you forward such a request , as mentioned above, unless there is an overriding legal obligation or lawful justification which we shall communicate to you in response to your request to the extent we cannot accommodate it fully or partially.
  1. Newsletter, Marketing Messages, Updates, Alerts and other Communications Sent by Us

    • 1. If and to the extent we make such functionality available through the Website, you may elect to subscribe to our newsletter or join our mailing list to receive alerts, notifications and marketing information through the dedicated consent interface available on our Website in the appropriate parts relating thereto.
    • 2. If you confirm the receipt of the aforementioned newsletter, direct mailing or marketing messages from IGOLD, then your contact details and relevant preferences will be added to our marketing mailing list for sending messages to the user by various means, including but not limited to, messages, e-mail, multimedia messages (MMS), text messages (SMS), an automatic dialing system and/or through any other means of communication regarding sales promotion, advertising etc..
    • 3. We may also use engagement information associated with such communications, where permitted by law, to improve our communications, understand their effectiveness, and manage our marketing activities.
    • 4. You can unsubscribe from our newsletter or mailing lists at any time by by clicking the “unsubscribe” link provided in each marketing message, advertisement or newsletter issue and/or by sending us a direct request to: privacy_enquiry@igold.co.il
    • 5. In addition, if the information in the Company's databases is used for the purpose of personally contacting the user, based on the user's affiliation with a population group determined according to one or more characteristics of people whose names are included in one of our Databases (hereinafter: "contact with a commercial offer"), then the user is entitled to demand to be removed and your contact details and name deleted from our mailing list in the manner set out in the prior paragraph.
    • 6. In this case, IGOLD will delete Personal data that we need to the extent it is used solely to contact the user with commercial offers as stated above. However, Personal Data collected and processed for other purposes hereunder – will continue to be retained by the Company by law but will no longer be used for the purpose of sending you marketing materials, direct mailing advertisements and/or newsletters.
  1. Transfer of Your Information to Third-Parties:

    • 1. We do not sell your Personal Data for monetary consideration. We may, however, disclose Personal Data to third parties as described in this Policy, including to service providers, professional advisers, infrastructure providers, analytics providers, security providers, event and communications providers, and, where applicable, advertising partners or other third parties acting in their own capacity.
    • 2. This may include trusted third-party service providers, processors, sub-processors, contractors, and affiliated entities that assist us in operating the Website, managing communications, scheduling meetings, hosting events, maintaining IT systems, providing cloud and SaaS infrastructure, conducting analytics, supporting marketing activities, securing the Website, or otherwise supporting our routine business operations.
    • 3. Such processing is conducted on our behalf and under our instructions, subject to legally binding written agreements. These agreements require such trusted third-parties to keep your Personal Data confidential, implement appropriate organization and technical data protection measures when processing your Personal Data, use your Personal Data solely for any purpose other than to fulfill their obligations to us (e.g. Data Processing Agreements, Standard Contractual Clauses, binding contractual safeguards and other lawful data transfer and processing mechanisms, as applicable) and refrain from using or disclosing your data for their own purposes.
    • 4. Your Personal Data may be processed in Israel and in other jurisdictions where we or our service providers operate. Where required by applicable law, and in particular where Personal Data subject to the GDPR or UK GDPR is transferred internationally, we will implement an appropriate lawful transfer mechanism, such as an adequacy decision, Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or another valid transfer mechanism recognized by applicable law.

Where required by law and no other lawful transfer mechanism is available, we will seek your consent before carrying out the relevant transfer.

  • 5. Beyond the above we may share your Personal Data solely for the following purposes:

    • 5.1. Legal obligations and law enforcement: Where required by applicable law, regulation, court order, or competent authority, including to establish or defend legal claims.
    • 5.2. Prevention of harm or fraud: To detect, investigate, and prevent fraud, security breaches, or any behavior that threatens safety or legal rights
    • 5.3. Protection of our legitimate interests: To enforce our rights under this Privacy Policy, our Terms of Use, or in relation to any legal claim or defense.
    • 5.4. Service infrastructure and operations required for our routine business needs: including, but not limited to:

      • 5.4.1. Network and cybersecurity providers;
      • 5.4.2. Cloud service providers, CRM and SaaS tools used in our routine operations;
      • 5.4.3. IT maintenance, development, or hosting providers;
      • 5.4.4. Analytics and statistical service providers.
    • 5.5. Corporate transactions: in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to appropriate confidentiality and data protection safeguards.
    • 5.6. Advertising, analytics, and social media partners: where relevant and subject to applicable law and your choices, including through cookies and similar technologies.
  • 6. Note: We may share non-personally identifiable information (aggregated, anonymized, or de-identified data) for purposes such as usage trends, statistical research, or website optimization, provided it cannot reasonably be linked to an identifiable individual.
  1. Updates and Changes to this Data Protection and Privacy Policy

    • 1. We may revise this Policy from time to time, and such changes shall come into effect from the moment IGOLD notifies you of such changes and/or updates, either by email, on the websites or in some other reasonable manner.
    • 2. The above notwithstanding, if we wish to collect additional types of personal data or process existing personal data for new or additional purposes, where required by applicable law, we will provide an appropriate notice and, where necessary, obtain your consent before processing Personal Data for materially new purposes that are incompatible with the purposes originally disclosed.
    • 3. When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying prominent notice on the IGOLD website or by sending you a message through the contact details on record to that effect, as reasonably applicable dependent on the change.
    • 1. Notices and Correspondences. 

If you provide us with contact information through the Website or otherwise contact us, we may contact you using those details for the purpose of responding to your request, arranging a meeting, providing service-related communications, complying with legal obligations, or, where permitted by law, sending marketing communications in accordance with your choices and applicable law.

Notices sent by electronic means shall be deemed received when they are sent and will be responded to as soon as reasonably possible according to the nature of the correspondence/notice.

  • 2. Contact Details for Queries and Data Subject Requests:

please contact us at: privacy_enquiry@igold.co.il, and we will address your inquiry in accordance with applicable law.

Additional Privacy Protection Terms for California Residents

This section applies only to California residents and only to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), applies to IGOLD’s processing of their Personal Information.

This supplement provides additional privacy disclosures and privacy protection provisions in light of the above for California residents accessing our website.

Notice at Collection on Personal Information Collected and Processed

Under the CCPA, we provide this Notice at Collection to inform California residents, at or before the point of collection, about the categories of Personal Information we may collect, the purposes for which such information may be used, our retention criteria or retention periods, and whether such information is sold or shared, as those terms are defined under California law.

Category of Personal Information

Sources

Business or Commercial Purposes

Retention Period

Sold or Shared?

Identifiers (such as name, email address, phone number, company name if provided)

Directly from you

Responding to inquiries, quote requests, meeting scheduling, webinar/event registration, recordkeeping, security, and business operations

As long as reasonably necessary for the disclosed purposes and thereafter as required or permitted by law

Not sold; may be disclosed to service providers and contractors

Customer records / commercial information (such as inquiry details, requested products or services, quote-related information, meeting history, transaction-related information if applicable)

Directly from you

Responding to requests, preparing quotes, maintaining business records, legal compliance, fraud prevention, and business operations

As long as reasonably necessary for the disclosed purposes and thereafter as required or permitted by law

Not sold; may be disclosed to service providers and contractors

Internet or other electronic network activity information (such as IP address, browser/device data, cookie identifiers, Website usage and interaction data)

Automatically from your device and browser; from cookies and analytics/advertising providers

Operating and securing the Website, analytics, improving the Website, measuring marketing effectiveness, and, where applicable, advertising

Session-based or for the period disclosed in our cookie disclosures, and otherwise as reasonably necessary for the disclosed purposes

Not sold for monetary consideration; may be “shared” for cross-context behavioral advertising and disclosed to analytics or advertising partners, subject to your choices and applicable law

Approximate geolocation data (such as location inferred from IP address)

Automatically from your device or browser

Website localization, fraud prevention, analytics, security, and service administration

As long as reasonably necessary for the disclosed purposes

Not sold; may be disclosed to service providers and analytics/security partners

Communications content and user submissions (such as free-text messages, chat content if chat is enabled, event registration content, or inquiry details)

Directly from you

Responding to your request, customer service, internal administration, security, legal compliance, and recordkeeping

As long as reasonably necessary for the disclosed purposes and thereafter as required or permitted by law

Not sold; may be disclosed to service providers and contractors

Sensitive Personal Information, if collected

Directly from you or automatically where applicable

Only for purposes permitted by the CCPA, such as providing requested services, security, fraud prevention, legal compliance, or other permitted purposes

Only as long as reasonably necessary for the disclosed purposes

Not sold or shared for the purpose of inferring characteristics about you

If we collect Sensitive Personal Information (such as geolocation, biometric identifiers, or racial/ethnic data), we use it only for purposes permitted under applicable law and do not sell or share such information. California residents may limit the use of SPI by contacting us at: privacy_enquiry@igold.co.il.

Requests to Exercise Your Rights under the CCPA

California residents may submit verifiable consumer requests to exercise their rights under the CCPA, subject to applicable exceptions and verification requirements.

Subject to applicable law, California residents may have the following rights:

(a) the right to know/access categories and specific pieces of Personal Information we collected about you;

(b) the right to delete Personal Information collected from you;

(c) the right to correct inaccurate Personal Information;

(d) the right to opt out of the sale or sharing of Personal Information;

(e) the right to limit the use and disclosure of Sensitive Personal Information, where applicable; and

(f) the right not to receive discriminatory treatment for exercising your privacy rights.

Further to the foregoing, we hereby undertake that:

We will not discriminate against you for exercising any of your rights under the CCPA

You may make a verifiable consumer request to know/access up to twice within a 12-month period, as provided by the CCPA.

Please note, we may not have enough information about you to verify your identity to exercise your rights under the CCPA and may ask you to provide personal identification information in order to verify your identity.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Right To Know – Under the CCPA, you have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months prior to the date of your request, and ask that we provide you with the following information:

  1. The Categories of and specific details of the personal information we have collected about you.
  2. The Categories of sources from which we collect personal information about you.
  3. The Purposes for collecting personal information as per 1 and 2 above.
  4. The Categories of third parties with which we shared your personal information.
  5. Categories of personal information disclosed about you for a business purposes.
  6. If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.

To make a verifiable request for information about the personal information we have collected about you, You may submit a request by emailing us at privacy_enquiry@igold.co.il and/or through the “Contact Us” form available on the Website..

Right To Delete – You also have a right to request that we delete personal information, subject to certain exceptions.

To request deletion, please clearly indicate that you are submitting a California deletion request and specify the scope of your request, through email at:  privacy_enquiry@igold.co.il or send us a request through the "Contact Us" online form.

To make a verifiable request for information about the personal information we have collected about you, please forward a request titled "I want to permanently delete my data  through email at:  privacy_enquiry@igold.co.il or send us a request through the "Contact Us" online form.

Right to Correct –

You have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of the Personal Information and the purposes of processing.

Right to Opt Out of Sales/Sharing –

To the extent our use of analytics or advertising cookies and similar technologies is considered a “sale” or “sharing” under the CCPA, California residents may opt out by using the cookie preference tools made available on the Website, by enabling Global Privacy Control where supported, and/or by contacting us at privacy_enquiry@igold.co.il

Right to Limit Sensitive Personal Information –

If we use or disclose Sensitive Personal Information for purposes other than those permitted by the CCPA, California residents may have the right to request that we limit such use or disclosure.

Household Requests – We do not collect household data and only process information about individual users making orders and/or operating an account on our website. If all the members of a specific household makes a Right to Know or Right to Delete request, we will respond to each such request individually and not process all the data as a "Household".

Disclosures of Personal Information for a Business Purpose

In the preceding 12 months, IGOLD may have disclosed the categories of Personal Information identified in this California section to service providers, contractors, professional advisers, infrastructure providers, analytics providers, security providers, event or communications providers, and authorities or other third parties where required or permitted by law, for business purposes, as set out in Section 5 of our Data Protection and Privacy Policy titled "Transfer of Your Information to Third Parties" for one or more business purposes:

  • User Data
  • Analytics

Sale of Personal Information

We do not sell Personal Information for monetary consideration. We have taken substantial steps to identify and remediate any data sharing arrangements that could constitute a "sale" under the CCPA and CPRA.

However, depending on how cookies and similar technologies are configured on the Website, certain disclosures of Internet or other electronic network activity information to analytics or advertising partners may be considered “sharing” for cross-context behavioral advertising under California law.

If you wish to opt out of such sharing, please use the cookie preference tools made available on the Website, enable Global Privacy Control where supported, and/or contact us at privacy_enquiry@igold.co.il.

For more privacy information on interest-based advertising, please see the 'Cookies and Tracking Tools' portion of our Data Protection and Privacy Policy.

We honor valid Global Privacy Control (“GPC”) signals, to the extent required by California law, as a request to opt out of the sale or sharing of Personal Information for the browser or device associated with the signal.

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